New media, such as Facebook, Twitter, blogs, Flickr, YouTube, online games, and mobile devices, along with web sites and email, has enabled consumers to have a voice more than ever before and to feel that they have an effect on business and corporate responsibility. In fact, according to the 2009 Cone Consumer New Media Study, an online survey by Opinion Research Corporation, 62% of users polled believe they can influence business decisions by voicing their opinions online.

Consumers are using new media to research products and the corporations that make those products, and are making buying decisions based on what they read. Positive information leads to sales, while negative information leads to consumers switching brands and even boycotting certain brands or products. This is particularly true of issues concerning the environment, health and wellness, safety, ethics, and human rights. It wasn’t that long ago, if you recall, that a large number of consumers were boycotting all products made in China because of the safety issues with several children’s products made there.

New media is giving consumers a voice, and a way to share information in real time.

They want to know what is in products and how they are made. They are interested in the community involvement of corporations, their philanthropy, and even in the way they treat their employees. For the most part, they trust what they are reading through new media channels and feel confident that companies who engage in conversation through new media outlets are being honest and transparent.

Companies can utilize new media to build trust with consumers, to find out what is important to them and to make changes as needed. New media is forcing corporations to be more responsible members of the community at large.

If you haven’t joined in the conversation yet, now is the time to get started. Social media should be a part of your 2010 Marketing Plan. It is expected that 59% of businesses will be adding social media to their marketing mix this year.

Once you’ve started, utilize traditional media on a regular basis to generate interest and lead consumers to the online conversation. Then, keep them engaged.

Labels: blogs, corporate responsibility, flickr, new media, twitter

Many people still do not know what Twitter will do for online marketing in the future. Whether it will be a powerful online marketing tool, or become a passing fad, has yet to be realized.

There seems to be a divide between ad-folk and the average consumer over the future of Twitter. Advertising insiders are more likely to think that Twitter can amount to something big, while 70% of consumers surveyed said that they didn't even know enough about Twitter to predict how effective it can be. So that begs the question: How useful can an online medium be if 70% of consumers don't even know what it is?

Twitter is still very young, and there is the ever-present generational divide of the internet that must also be accounted for. Twitter is used and recognized most by younger audiences and 1 in 5 advertising professionals think it will stay that way. Even among industry professionals, those under 50 had the most faith that Twitter would grow quickly within the next 5 years.

If your tweets can be interesting and useful to others, I believe that Twitter has a future in the online world. If you are considering using Twitter as part of your marketing, remember that its usage is highest among younger age groups, so craft your tweets accordingly but make sure you don't talk down to this audience.

I twitter. Do you? Click on the link below to see my twitter page.

June Bisel
BBG&G Advertising, Inc.
junebisel@bbggadv.com
845-695-1880
Visit us on Twitter: http://twitter.com/BBGGadv
BBGGadv.com

Labels: advertising to teenagers, internet, internet marketing, marketing advice, marketing social network marketing web 2.0, relevant advertising, social media, twitter

Salons and day spas have always been a great benefactor of word of mouth advertising. Spas become popular when we tell our BFFs about a particular spa. Word of mouth is an incredibly effective marketing tool within this industry.

Typically, hair dressers, nail technicians, and other salon workers are very social by nature. Most people in the business know how important socializing is to their success. Now, salons and day spas need to recognize the strength of socializing online. In a recent survey, 57% of 18 to 24 year olds and 48.5% of 25 to 34 year olds say social media influenced their choice of a hair salon/barber or day spa.

Find fun ways to get into the online discussion. Send clients 'friend requests' on Facebook. Keep in mind, however, that most social media is not for making promotional pitches. Your online friends will quickly begin to ignore you.

Come up with something interesting to talk about on Twitter and offer your clients to follow you. Make sure that your subject matter has legs and can last more than just a few tweets. Post photos of your salon on sites like Photobucket, videos of make-overs on YouTube. Keep clients up to date by uploading photos of different hairstyles that ladies can come in and try. Anything that can be personal to your salon or spa that will keep potential clients interested will help your business.

June Bisel
BBG&G Advertising & Public Relations
SmartStrategies@BBGGadv.com
(845) 695-1880

Labels: facebook, internet marketing, marketing opportunities, social media, technology, twitter, word of mouth

BBG&G Advertising and Public Relations
BusinessCardContacts.com
845-695-1880
smartstrategies@bbggadv.com

Labels: facebook, marketing social network marketing web 2.0, social networking, Toasted Heads Wine, twitter, Web 2.0 marketing

According to the newest Nielsen Company online social media study, the fastest growing segment in social networking media in 2008 was in the 35-49 year old demographic. Facebook, the dominant player in the global social networking media world added twice as many 50-64 year old users as they did users under 18 in 2008. This is an indicator that the user makeup of social networking media is changing.

Labels: age demographics, facebook, internet marketing, online marketing, social networking, twitter

I have to admit, at first I just didn't get the whole Twitter craze. Why do I care what someone else is doing right now? And, more importantly, why would anyone else care what I'm doing?

Labels: internet, internet marketing, twitter

We all know that the Internet is the newest incarnation of the wild western frontier and that marketers are desperately trying to figure out how to strike gold on it. One thing that you smart businessmen and women can do to see where the Internet is going, is to ask your kids how they spend their time online. When they tell you that most of their time online is spent on Facebook or Myspace or Twitter, it is an indicator that the Internet is quickly moving towards social networking media.

Consumers appreciate companies that use their websites as more than just an opportunity to talk about themselves. Creating dialogue between businesses, among consumers, or between the company and its consumers are important ways to make an impact through the web.

Skittles is creating a substantial buzz with their new web interface, turning their company website into a social networking portal, with its Facebook page as the homepage and links to its, YouTube and Flickr pages. Besides generating an incredible buzz on the web and among those in the industry, the benefits of this experimental move have yet to be determined. But we do know that word of mouth is one of the pillars of Marketing, and starting dialogues on the Internet is one of the most innovative ways to get people talking. Use BusinessCardContacts.com to start a conversation about your services, or to give advice to the BusinessCardContacts community, and explore the newest frontier of the Internet.

Labels: buzz marketing, facebook, flickr, internet marketing, marketing social network marketing web 2.0, online marketing, skittles, social networking, twitter