Tuesday, November 24, 2009

Take time to Listen

We are all interested in using Social Networking to benefit our business. Business owners ask me every day "how can I get started? what can I write about". They too often tell me they feel social media does not lend itself to their business. But I don't agree.

We are people. We are social creatures. Every business decision is made by a person. Every purchase decision is made by a person. Therefore, every business does, in some way, lend itself to social networking. Sometimes you just have to be creative in your thinking... other times, you just have to listen.

Not sure just how to get started? Not sure how social networking can benefit you? Then take the first step, go to your favorite search engine or to Twitter or Facebook or LinkedIn and search. Search for your prospects. Search for your competitors. Search for products or services you offer. Search for new trends within your industry... 

Just search. Listen to what people are saying. Get ideas. Find out what is of interest to your prospects. What keeps them up at night. What makes them ecstatic. What makes them laugh. What makes them mad. What would they find useful? Is there a void you can fill? 

Just listen. 

And do it regularly. Even if you decide to never take the plunge and become involved in the conversation (which I feel would be a terrible idea) ... at least listen. Your business will depend on it.

June Bisel
BBGG Advertising and Public Relations
Twitter: BBGGadv

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Sunday, October 18, 2009

Taking the Mystery out of Social Media

I had the privilege of being a co-presenter with my friend Rosemarie Monaco of Group M at a recent Rockland Business Association Womens Forum. The topic of the day The Basics of Social Media. Our presentation reviewed the very basics of Facebook, Twitter, Blogs, LinkedIn, and YouTube. We reviewed what we consider to be the Top 5 Social Networking sites as they relate to business from a branding and public relations standpoint.


The event was held at the Comfort Inn and Suites in Nanuet, and the room was full of both men and women with a large variation of knowledge in social networking. Our presentation format was conversational and very open to audience interaction. In retrospect, I am not sure that was a great idea, because Rosemarie and I probably only got about halfway through our presentation when it was 5pm and we had to call it a day.


It is amazing to me how many people want desperately to know about social networking, but are apprehensive to dive in. They know that they should get involved in it for the sake of their business, but their instincts tell them to be cautious.


Then there are those of us who have adopted social media as a way of life. It is a part of our every day routine. We take pictures and upload them to our Facebook to share with family and friends. We have renewed friendships with college and high school buddies. We blog regularly about our passion. We tweet words of wisdom. We check out YouTube to stay current on recent events, our favorite celebrities, or the latest scandal. We text. We chat. We download apps. We write on walls.


There is often some fear or hesitation in the unknown, and especially when that unknown often receives such bad press. Fears of identity theft, Facebook scandals, Facebook stalkers, personal information being out there for the world to see. Questions about followers, networks, friends, privacy, comments on blogs, comments on walls ... the list goes on and on.


It is true. Social media can be a bit intimidating. It is a whole new world. But it is also fun. And, for many businesses, it is an essential element for growth and success.


So, I urge everyone who is apprehensive to put aside your fears and just do it. Spend the time necessary to become familiar with the networking sites I have indicated. Find and read blogs on topics that are of interest to you. Comment on the blogs. Get involved in the conversation. And once you become more familiar and comfortable with the process, start a conversation of your own.


Because when it comes right down to it, that’s all social media is. It is a conversation. It is a way to be social and interact on the internet. It is not scary. It’s fun! That is why so many people are doing it.

If you are interested in learning more about Social Media as it relates to your business, contact me at Insight@BBGGadv.com


By the way, if this blog seems very formal today, it is because it is being very finicky and has decided it does not like apostrophes. So I have been forced to remove them in an effort to remove html jibberish. If I have missed any, I apologize!


June Bisel is a founding partner at BBG&G Advertising and Public Relations in Middletown, New York. Follow her on Twitter

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Monday, May 4, 2009

Facebook Success Story

Up until recently, I hadn't even heard of "Toasted Heads". But, success stories in Social Media just fascinate me and I am eager to share them with you whenever possible.

Toasted Heads is a premium wine brand, which has recently become an unlikely success story in social media. They created a profile page on Facebook and increased their stated fan base from under 1,000 to 3,334 Facebook fans as of today.

More than tripling their their fan base on Facebook was not expected because of the exclusivity of the fan base. However, this serves as a lesson to everyone that effectiveness through online social networking media is not just for the Pepsi's, CNN's and Ashton Kutcher's of the world.

If you're considering establishing a presence online, look at what these brands have in common. For one, branded content is very important to your web presence. Toasted Heads uses brand related gigs like the "burning question of the week" and tips to "fire up your life." Ashton Kutcher became the first person with a million Twitter followers with a publicity stunt promising to punk CNN owner Ted Turner if he could reach a million followers before the cable news station.

Toasted Heads also reached out to its own informal friends list, which then created the opportunity for the fan base to spread through word of mouth. Then it was coupled with targeted marketing efforts to drive people to sign up as fans on its Facebook page. Follow the patterns that made these companies successful on social media platforms and use online resources like Facebook, Twitter and BusinessCardContacts.com to their fullest extent to make your web presence effective.

June Bisel
BBG&G Advertising and Public Relations
BusinessCardContacts.com
845-695-1880
smartstrategies@bbggadv.com

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Monday, March 23, 2009

Professional Networking Opportunities Rise in Social Networking

According to the newest Nielsen Company online social media study, the fastest growing segment in social networking media in 2008 was in the 35-49 year old demographic. Facebook, the dominant player in the global social networking media world added twice as many 50-64 year old users as they did users under 18 in 2008. This is an indicator that the user makeup of social networking media is changing.

This means that more businesspeople will be on Facebook, Twitter, and on blogs. This trend can open up Facebook to professional networking opportunities, in addition to the social aspects that the social networking sites have already established. 

Think about adding clients as friends on Facebook, inviting them to your companies' Facebook groups, or following their tweets on Twitter. Professional interaction can become much easier and more personalized through these social networking media means if it is used properly.

Are you on Facebook? We are! Look for Businesscardcontacts.com on facebook today. 

June Bisel
Partner, BBG&G Advertising & PR
BusinessCardContacts.com

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Wednesday, March 4, 2009

The Internet's Social Networking Movement

We all know that the Internet is the newest incarnation of the wild western frontier and that marketers are desperately trying to figure out how to strike gold on it. One thing that you smart businessmen and women can do to see where the Internet is going, is to ask your kids how they spend their time online. When they tell you that most of their time online is spent on Facebook or Myspace or Twitter, it is an indicator that the Internet is quickly moving towards social networking media.

Consumers appreciate companies that use their websites as more than just an opportunity to talk about themselves. Creating dialogue between businesses, among consumers, or between the company and its consumers are important ways to make an impact through the web.

Skittles is creating a substantial buzz with their new web interface, turning their company website into a social networking portal, with its Facebook page as the homepage and links to its, YouTube and Flickr pages. Besides generating an incredible buzz on the web and among those in the industry, the benefits of this experimental move have yet to be determined. But we do know that word of mouth is one of the pillars of Marketing, and starting dialogues on the Internet is one of the most innovative ways to get people talking. Use BusinessCardContacts.com to start a conversation about your services, or to give advice to the BusinessCardContacts community, and explore the newest frontier of the Internet.

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