Sunday, October 18, 2009

Taking the Mystery out of Social Media

I had the privilege of being a co-presenter with my friend Rosemarie Monaco of Group M at a recent Rockland Business Association Womens Forum. The topic of the day The Basics of Social Media. Our presentation reviewed the very basics of Facebook, Twitter, Blogs, LinkedIn, and YouTube. We reviewed what we consider to be the Top 5 Social Networking sites as they relate to business from a branding and public relations standpoint.


The event was held at the Comfort Inn and Suites in Nanuet, and the room was full of both men and women with a large variation of knowledge in social networking. Our presentation format was conversational and very open to audience interaction. In retrospect, I am not sure that was a great idea, because Rosemarie and I probably only got about halfway through our presentation when it was 5pm and we had to call it a day.


It is amazing to me how many people want desperately to know about social networking, but are apprehensive to dive in. They know that they should get involved in it for the sake of their business, but their instincts tell them to be cautious.


Then there are those of us who have adopted social media as a way of life. It is a part of our every day routine. We take pictures and upload them to our Facebook to share with family and friends. We have renewed friendships with college and high school buddies. We blog regularly about our passion. We tweet words of wisdom. We check out YouTube to stay current on recent events, our favorite celebrities, or the latest scandal. We text. We chat. We download apps. We write on walls.


There is often some fear or hesitation in the unknown, and especially when that unknown often receives such bad press. Fears of identity theft, Facebook scandals, Facebook stalkers, personal information being out there for the world to see. Questions about followers, networks, friends, privacy, comments on blogs, comments on walls ... the list goes on and on.


It is true. Social media can be a bit intimidating. It is a whole new world. But it is also fun. And, for many businesses, it is an essential element for growth and success.


So, I urge everyone who is apprehensive to put aside your fears and just do it. Spend the time necessary to become familiar with the networking sites I have indicated. Find and read blogs on topics that are of interest to you. Comment on the blogs. Get involved in the conversation. And once you become more familiar and comfortable with the process, start a conversation of your own.


Because when it comes right down to it, that’s all social media is. It is a conversation. It is a way to be social and interact on the internet. It is not scary. It’s fun! That is why so many people are doing it.

If you are interested in learning more about Social Media as it relates to your business, contact me at Insight@BBGGadv.com


By the way, if this blog seems very formal today, it is because it is being very finicky and has decided it does not like apostrophes. So I have been forced to remove them in an effort to remove html jibberish. If I have missed any, I apologize!


June Bisel is a founding partner at BBG&G Advertising and Public Relations in Middletown, New York. Follow her on Twitter

Labels: , , , ,

Friday, March 13, 2009

A Lesson to be Learned

Wow, I haven't heard so much talk about peanuts since the Carter administration.

The salmonella outbreak that was traced back to peanut product manufacturers has had a  widely publicized impact. The products that were tainted by the outbreak were recalled, plants that distributed the tainted products were investigated by the federal government, and some plants were closed down. 

The damage, unfortunately,  is still being done. Many consumers are unclear as to what peanut products were affected. Is it safe to buy peanut butter? What about Reese's peanut butter cups? Better safe than sorry, right? ... maybe I'll just stay away from peanut products altogether for awhile... just to be safe.

Unfortunately, this is the mentality that has caused peanut butter companies to experience their lowest sales numbers in years, even though peanut butter was not at all affected by the outbreak. It's a harsh lesson in what bad publicity can do and how important it is to counteract bad publicity with all of your strength and might. 

Businesses need to create a flow of positive publicity and community outreach on a regular basis  to ensure their reputation in the public is, well... positive. By keeping communication open and honest with the public, they have established credibility and have created a relationship that will make crisis management easier to manage if a similar event happens to them.

Being involved in the good of your community, sponsoring community events, joining committees, or serving on local non-profit boards is a great way to ensure that the public's introduction to your company name is a pleasant one. It is also a good way to let your community know that you are not just in it for yourself, but that you are committed to the community as a whole.

What have you done for your community lately?

June Bisel
Partner, BBG&G Advertising & PR
BusinessCardContacts.com

Labels: , , , , , ,

Monday, August 11, 2008

Affordable Vacations

It is no secret that I'm a big fan of New York. In fact, you could say "I Love New York"! So, it is only natural that I spend my summer vacations in my favorite state. And with gas prices the way they are this summer, we are lucky to have so many adventures awaiting us within such a short drive of where we work, live, and play.
Living in the Hudson Valley gives me the opportunity to have mini vacations within a short drive of my home on a regular basis. But last week my sister, my 4-year-old niece and myself headed up to the Adirondacks for a week-long camping trip. Alpine Lake Camping Resort is a fun, affordable family vacation that offers more activities than I can list, to keep all members of the family happy.
It is the perfect place for kids to ride their bikes. My son learned to ride there years ago, and my niece went from a novice to an expert on training wheels within a week!
And if you have a dog you want to take along on vacation, camping is perfect. There was an incredible amount of dogs at the campsite, and dog walking around the lake is a favorite pass-time of many campers. Saturday was Pets on Parade day, where if you didn't already have a dog, you could adopt one.
Only 3 hours away from my house in Orange County, and about 1/3 a tank of gas, this New York vacation couldn't have been better.
And later this week I'm heading back up to Saratoga County with my three kids (all adults now) and our horses for some horse camping.
We're interested in hearing what other great vacations people are having in or within a short drive of the Hudson Valley. I know there are lots of great places to go. Let other people know about your summer adventures while there's still a little bit of summer left!

Labels: , , , , , ,